Member Management
Every member, profile and renewal in one organised place.
Overview
What it does
Member Management is the heart of Paylap Fitness. Every person who walks through your door gets a complete digital profile, contact details, photo, plan, payment history, attendance record and personal notes, accessible instantly from the web dashboard or the mobile app.
Instead of registers and spreadsheets, your front desk works from a single searchable database. New joiners are onboarded in under a minute, renewals are tracked automatically, and inactive members are flagged so you can win them back before they churn.
Step by step
How it works
Add a member
Front desk creates a profile from the dashboard or app, name, phone, photo and the plan they chose. A member ID is generated instantly.
Assign a plan & schedule
Pick a membership plan; the start date, expiry and fee are calculated automatically and pushed to the member.
Track activity
Every check-in, payment and interaction is logged against the profile so you always see the full history at a glance.
Retain & re-engage
Expiring and inactive members are surfaced automatically with one-tap reminders over SMS / app notification.
From the native apps
On mobile
Explore more features
Attendance & AI Access
Smart attendance tracking paired with AI face-recognition door access, members walk in, get recognised and the door unlocks, while every entry is logged automatically.
Learn morePayments & Billing
Secure, automated payment collection with multiple payment options, subscription management and instant digital invoices.
Learn moreRevenue Analytics
Real-time financial insights and reporting to optimise your gym's profitability, member growth and retention.
Learn more